GDPR Privacy Notice
At Issa Safe Space, your privacy matters. Deeply.
This page explains how we collect, use, and protect personal data for visitors and clients based in the European Economic Area (EEA), the United Kingdom, and Switzerland, in line with the General Data Protection Regulation (GDPR).
We believe in transparency, choice, and respect, always.
1. The Data We Collect
We only collect information that's genuinely needed to support you and deliver our services. This may include:
- Your name and email address
- Contact details shared when you book a service or join our mailing list
- Payment information (processed securely via trusted third-party providers)
- Information you choose to share through forms, enquiries, or coaching sessions
- Basic website data such as IP address, browser type, and cookies
You are never required to share more than you're comfortable with.
2. Why We Use Your Data
Under GDPR, we must have a lawful reason to process your data. We use your information only when:
- You've given consent (e.g. signing up to newsletters or free resources)
- It's needed to deliver a service (e.g. coaching sessions, bookings, or resources you've requested)
- We're meeting a legal obligation
- It supports our legitimate interests (such as improving the website or communicating clearly with you, without overriding your rights)
We do not sell your data. Ever.
3. Your Rights Under GDPR
If you're based in the EEA, UK, or Switzerland, GDPR gives you strong rights over your personal data. You have the right to:
- Access the data we hold about you
- Correct anything that's inaccurate or outdated
- Request deletion of your data ("the right to be forgotten")
- Limit or restrict how your data is processed
- Receive your data in a portable format
- Object to certain types of data processing
- Withdraw consent at any time, where consent is the legal basis
No awkward energy. No hoops. Just ask.
4. International Data Transfers
Issa Safe Space operates internationally, and some data may be stored or processed outside the EEA. When this happens, we make sure appropriate safeguards are in place (such as Standard Contractual Clauses) so your data remains protected.
5. How Long We Keep Your Data
We keep personal data only for as long as it's needed to provide services, meet legal requirements, or fulfil the purpose it was collected for. When it's no longer needed, it's securely deleted.
6. Getting in Touch
If you have questions about your data, or you'd like to exercise any of your GDPR rights, you can contact us at:
Email: hello@issasafespace.com
You also have the right to raise a concern with your local Data Protection Authority at any time.
This is a safe space; emotionally and digitally. Your data is treated with the same care and respect as the people behind it.