Terms & Conditions

1. About Issa Safe Space

Issa Safe Space provides coaching, emotional wellness support, educational content, and guidance rooted in trauma-informed and neuroscience-aware approaches.

Our services are designed to support self-reflection, personal growth, emotional regulation, and wellbeing. They are not a replacement for therapy, counselling, medical treatment, or crisis services.

2. Coaching Disclaimer

Coaching at Issa Safe Space is a collaborative and self-directed process. While we offer tools, guidance, and reflective support:

• You remain fully responsible for your own decisions, actions, and outcomes
• Coaching does not diagnose, treat, or cure mental health conditions
• If you are experiencing acute mental health distress, we encourage you to seek support from a qualified healthcare professional or emergency services

By engaging in our services, you confirm that you understand and accept these boundaries.

3. Eligibility

By using this website or booking services, you confirm that:

• You are at least 18 years old
• You are participating voluntarily
• You are mentally and emotionally able to engage in reflective coaching work

4. Bookings & Payments

• All services must be booked in advance
• Payment is required in full unless otherwise agreed
• Prices are listed clearly and may change at any time

We use trusted third-party platforms to process payments securely. Issa Safe Space does not store your card details.

5. Cancellations & Rescheduling

We understand that life happens — communication is key.

• Sessions may be rescheduled with at least 24 hours’ notice
• Cancellations made with less than 24 hours’ notice may be charged in full
• Missed sessions without notice are non-refundable
• This policy protects the energy, time, and care involved in holding space for you

6. Confidentiality & Privacy

Your privacy is deeply respected.

• Anything shared within coaching sessions is treated as confidential
• Information will only be shared where legally required (e.g. risk of serious harm)
• Personal data is handled in line with our Privacy Policy and GDPR Notice

7. Intellectual Property

All content on this website — including text, resources, worksheets, guides, and frameworks — is the intellectual property of Issa Safe Space.

You may not copy, reproduce, distribute, or resell any materials without written permission.

8. Personal Responsibility

Issa Safe Space supports reflection, growth, and awareness — not dependency.

By engaging with our content or services, you agree that:

• You are responsible for how you apply insights and tools
• Results are not guaranteed and vary from person to person
• Growth work may feel uncomfortable at times, and that’s part of the process

9. Website Use

You agree not to:

• Use this site for unlawful purposes
• Attempt to gain unauthorised access to systems
• Misuse content or impersonate Issa Safe Space

We reserve the right to restrict access where misuse occurs.

10. Limitation of Liability

To the fullest extent permitted by law, Issa Safe Space is not liable for:

• Decisions or actions taken as a result of coaching or content
• Indirect or consequential losses
• Emotional responses arising from self-reflection or inner work

You engage with our services at your own pace and discretion.

11. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page, and continued use of the site indicates acceptance of the updated terms.

12. Contact

If you have questions about these Terms & Conditions, please contact us at:

Email: hello@issasafespace.com